Hardmans has secured the national Law Society’s law management quality mark, Lexcel for a third year running.
Lexcel is developed specifically for the legal profession. It is an optional, recognised accreditation scheme for law firms and in-house legal departments which gives assurance that a practice meets high client care and business management standards.
To gain and retain Lexcel accreditation, practice must undergo a rigorous initial then annual application and assessment process. This includes conducting background checks and an on-site visit from an experienced, trained Lexcel assessor.
Eleanore Plews, Senior Partner said: “While we are proud to have secured Lexcel, it is our clients and staff who are the main beneficiaries. They can be assured that the way we manage the practice has their interests at heart and runs efficiently. There is a lot of choice in the legal services market, but being Lexcel accredited demonstrates our commitment to client care and the best practice.”
President of the Law Society, Jonathan Smithers said: “Gaining and maintaining Lexcel is not an easy process. The application procedure is extremely rigorous. There are many facets of being a Lexcel accredited law firm, including excellence in client care. A commitment to customer service in an increasingly competitive legal services market is vital in order to stay competitive. Firms that make the grade should feel proud of their achievement”.
The scheme is a beacon of quality to clients and potential clients alike.
Hardmans joins more than 1500 other legal practices in England & Wales with Lexcel accreditation.